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Return & Refund Policy

Return & Refund Policy

All orders received before 3 PM EST will be processed and shipped same day. All domestic residential orders will be shipped UPS ground, FedEx ground or USPS Priority. AK and HI orders can be shipped either USPS or UPS “Ground.” Total shipping cost will be displayed during checkout based upon items and destination. Tracking information will be provided to customers with valid email addresses.

Order cancellation requests must be received within 30 minutes of the original PO. Amina Baobab cannot guarantee any cancellations received after 30 minutes of the original PO.

Please contact Amina Baobab with the invoice number and reason for return. All returns must be within 30 days of purchase. Customers are responsible for shipping charges on products being returned due to customer error or dissatisfaction.